WISCO-HGlaser will offer dedicated service to you
Our company is committed to providing laser surface treatment and re-manufacturing overall application solutions (process development, equipment manufacturing, technical services). The products are related to national economic pillar industries such as steel, power, petrochemical, machinery and national defense and military industry, which are in line with the national green economic development strategy of energy conservation, environmental protection, consumption reduction, recycling and re-manufacturing.
A professional after-sales service team. After the delivery of equipment, a "client's profile card" is established to track and record the relevant information of clients using the equipment.
Provide lifelong maintenance service for the products provided, and provide daily consultation and guidance related to the equipment at any time.
Sufficient spare parts and accessories are available to provide the buyer with technical services and spare parts services in time to meet the maintenance needs of the equipment.
The Seller holds the Buyer's technical and market exchange meeting every year to enhance the experience exchange between the Buyer and introduce the latest technical progress of the Seller in the field of laser application to the Buyer.
Perfect and meticulous service process
We take our clients' interests as the foundation, take the service as the core, build the high cost-effective product for clients and provide the perfect and considerate service for decades.
1. Professional answers to customer inquiries
2. Recommend appropriate products
3. Tailor made solutions
4. Quality assurance on time delivery
5. Turnkey project
6. Technical training and process support
7. Establish a file card and make regular return visit
Not only that, we also provide you with a comprehensive after-sales system
Five quality assurance, zero communication cost, worry-free quality assurance service
Self-built multi-functional center stations or branches: with the global market as the context, WISCO-HGlaser has set up a number of self-built multi-functional center stations or branches integrating technical services, information feedback, adequate accessories, accessories supply and technical training, connecting the global market with these service offices as nodes, providing timely, comprehensive and professional service support for clients.
Fast supply of genuine spare parts: global marketing service outlets ensure the timely supply of genuine spare parts. Spare parts shall be sold at the same price throughout the world. During the warranty period, spare parts for maintenance due to equipment damage shall be borne by our company without any cost.
Multi-level maintenance and quality inspection control: after the completion of the equipment, it needs to pass the multi-level maintenance and quality inspection procedures such as the re inspection of the maintenance technician, the team leader, the final quality inspection of the workshop quality inspector, and the final review before the engineer delivers.
Superb technical expert team: global marketing service outlets ensure the supply of genuine spare parts. Spare parts shall be sold at the same price throughout the world. During the warranty period, spare parts for maintenance due to equipment damage shall be borne by our company without any cost.
Special general inspection service for the whole equipment: after the completion of the equipment, it needs to pass the multi-level maintenance and quality inspection procedures such as self inspection by the maintenance technician, re inspection by the team leader, final quality inspection by the workshop quality inspection personnel, and final review by the engineer before delivery.